HOW WAL-MART, TOYOTA, AND OTHER TOP COMPANIES ARE BREAKING THROUGH THE CEILING ON PROFITS AND GROWTH.

The winners and losers in the next decade may well be separated by a single factor: those who conquer complexity and those who do not.

Here’s a guarantee: Somewhere in your business, there is too much complexity. It erodes profitability, impedes productivity, confuses customers, and adds non-recoverable costs that can kill you in the marketplace. But that’s only half the the equation: You may also be losing out by having too little of the complexity where it counts, in the products, services, and options you offer to customers. Customers call this value-added complexity variety, options, or customization. Either way , as you’ll discover in Conquering Complexity in Your Business, the impact of Complexity is enormous in terms of lost profit and missed growth opportunities.

In this breakthrough book form Michael L. George and Stephen A. Wilson, you’ll find powerful tools for quantifying the cost of complexity in your business, and strategies for achieving optimum levels of complexity in your products, services, and operations.

Conquering Complexity in Your Business is packed with real-world practical advice and guidance from both a strategic and tactical perspective. With the help of fascinating and instructive in-depth  case studies from Dell, Captial One, Southwest Airlines, Wal-Mart, Toyota, Scania, Lockhead Martin, Aldi, and other companies that have conquered complexity to become world leaders in their industries, the authors show you how to:

• Strategically identify the offering and process complexity in your business
• Quantify the impact of that complexity
• Decide which complexity you want to deep to drive growth and which to eliminate to cut costs
• Select and implement specific operational approaches to eliminate different kinds of complexity
• Sustain an environment with just the right balance of complexity your company needs to maximize productivity and profits.

Don’t let complexity impose a ceiling on your profits and growth,. Read Conquering Complexity in Your Business and learn how to serve your customers more effectively, dominate your competition, and delight yur shareholders.